Frequently Asked Questions
We hope that your question(s) will be answered below. Please take a look through some of the more commonly asked questions we receive. If you cannot find the answer to your specific question, please feel free to contact us at your convenience.
Our hours of operation are 8:00am - 6:00pm Monday through Saturday.
Note: If you call and leave a message for us during work hours, we typically return all calls between 6 and 9pm, Monday through Saturday.
We cover a very wide range of cities and towns throughout King and Snohimish Counties.
Visit our services area page to learn more.
Yes we can! And we guarantee the installation. However, we cannot guarantee the manufacturer’s opener itself.
We will warranty the opener in addition to the work for garage door openers purchased from us.
No. Better Built Door specializes in all services for residential garage doors and door openers only.
Yes, we do! As a matter of fact, for some openers, Wi-Fi can actually be put onto your old (non Wi-Fi) opener, with a new wall station that operates via Wi-Fi.
Take a look at our Belt Drive Openers page to learn more about openers with Wi-Fi
Yes, we do. We have keypads and remotes for most garage door openers, as long as they are still available for your particular opener.
We do, but please realize that we will still have to work you into our existing job schedule. We will always do our best to be on site to handle your situation in the timliest manner possible.
Yes we do! We accept cash or check, but no credit cards.